NBC Houston interviews a mom who won’t fly [video] because she balks at telling her kids that it’s okay for government employees to touch their private areas. Her principled position cost her $1,150 for Delta tickets she won’t use.
Delta should really refund her money. If Delta wasn’t actively supporting the TSA, I might understand their unwillingness to do right by their customers. But they have openly chosen to align their fate with that of the TSA.
22 Responses to NBC Houston Interviews Mom Who Lost $1,150 Because She Won’t Fly
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i dont think she should get her full amount maybe half but not full. We dont like it but its her choice to fly or not. It is no one elses fault but her own.
You are incorrect. The TSA (federal government) is forcing their choices on us. They are forcing this fake security theater on peaceful air travelers nationwide. This mom did not hire the TSA to provide security for her. Neither did Delta. Delta and the mom made an agreement. The TSA broke it. Delta supports the TSA. Hence, Delta and the TSA hold the responsibility here, not the mom.
No. 1) The mom bought the tickets with a good-faith intention to fly. She did not change the policies; TSA did. Therefore, Delta should refund her money and petition the government to reimburse them. 2) When the airlines start losing money over this nonsense, they will lobby the government for a more reasonable approach to airport security. The sooner that happens, the better.
agree
We have a very similar story. My husband and I have 3 girls, ages 11, 8 and 5. He is currently serving on a second year of Active Duty orders with the Army Reserves and is stationed at Ft. Jackson, SC, as an instructor. He purchased tickets for us to fly to spend Thanksgiving with him before all of this information started hitting the news. As the stories progressed and got worse in the days leading up to our trip on Nov 20th, we made the decision to cancel our flight rather than risk having our girls or myself scanned or groped. We had tickets on US Airways Express that he purchased through Travelocity. We are now out the $853 for the 4 tickets, plus a $150 change fee for each ticket should we decide to use them in the next year before they expire. Not to mention not getting to spend time together as a family over Thanksgiving – great way for our government to support our men and women in uniform and their families, huh? By violating the very Constitutional rights that our service members are serving to protect.
That’s a real shame. Sorry to hear about that.
Not only are you out the 150 from Travelocity but likley around 50 bucks airline change fee per ticket…..3rd party ticket agents extort. so now your looking at throwing 300 at your 850 fair…
I think that any tickets purchased prior to the implementation of the new security measures should be fully refunded, regardless of ticket class. I think most people are aware that screening is part of flying. That said, the people who purchased before Oct 31st were agreeing to the screening measures present at that time, not to these new enhanced measures.
Why doesn’t she (and TN Mom of 3) take the airline(s) to small claims??
If you only knew the truth TN Mom of 3. I’ve been there before and ashamed to have submitted to it. The military is not in the business of protecting Constitutional rights. I mean no disrespect at all because I know some are putting their life at risk. It isn’t freedom that they are protecting. The government cannot give anyone rights. It can only limit or take rights away. Most people consent to having their rights abolished without even knowing they do so. I do agree with your sarcasm about how you and your family are treated. Unfortunately, there isn’t much one can do as a US citizen. You are subject to their private laws. It’s only when you correct your status can you establish your unalienable rights (like the right to travel).
My husband, daughter and I flew from sea to Kauai on the 25 th of November. Not one of us was fondled or molested. We went through security same as usual. This woman decided not to fly based on a perceived threat.
The threat is real. I don’t think anyone expected TSA to blink over Thanksgiving. I am very happy that you were able to travel unmolested [pun intended] but the threat is still present.
It’s not a “perceived” threat, it’s a real threat. You and yours just happened to not be selected, but had you been, you’re choice to walk away could have resulted in arrest and/or $11,000 fine. Further, had to refused on your trip back, you would have been stranded.
As long as the policies and practices are in place, the threat is very real. Might as well assume that you will be groped, because you have no real choice after you enter the security checkpoint.
Decided right now, I will NEVER fly as long as I have to subject myself to be porn-scanned or groped by TSA or any other government entity to make an agreement for transportation with a private company.
If the government wants to provide this type of security, it should only be for the transportation they provide. So if government wants to compete for market share with the other commercial airlines for commercial travel dollars, the people can vote with their travel monies.
Delta – I will cancel my frequent flier account with you and be sure to explain that it is because of your backing of the TSA abuses to your customers, formerly me.
Brandon, how do you come up with what YOU think she ought to or ought not get? Strange. I think you shouldn’t have access to the internet. Guess what, it doesn’t matter what either one of us think. Does it? I hope the woman tells Delta to shove it. Don’t buy any airline tickets. That’s the only way the airlines are going to get the message.
I have an “open” ticket on Delta for a flight I couldn’t take last winter. That ticket is worth $550 (minus the change fees) and I’m going to lose it because I will not fly under the present circumstances. I also have frequent flyer miles with 3 different airlines that will expire un-used, for the same reason. It’s not quite like losing real money, and I guess we *do* have a choice — I could choose to fly and get photo’d nude or groped. No thanks.
how the heck is this not constructive restriction of travel is beyond me. we are now like Russia in the 30s!
I will be out $300 this Christmas because my daughter, 15, does not want to be groped or xrayed naked. Her grandparents, who she was flying to see, agree with me, thank God. ( This is a separation issue). I wonder how many children and teens will be groped and xrayed this holiday season because of divorce situations where court orders FORCE them to fly.
I sure do want my money back. $300 is a lot to me, an awful lot. However, it’s not worth doing that to my kid over, no way no day.
I can really sympathize. My son and daughter in law are both serving in the Army over 3 thousand miles from my home. They were planning to bring my new grandson to see me and the family, but I don’t want them to come now and know they are being molested for my sake. It is breaking my heart, and I am very outraged at the airlines, the government, and all those who are in any way going along with this perversity. It is the most injurious madness I have ever seen. No matter the cost, I won’t sacrifice Liberty for immorality and indignity. My father worked for over 40 years for the federal government, and he would be horrified over what they are doing to his family and countrymen if he were still here with us.
This Mom lost $1,150 but she may have kept her kids from becoming plaintiffs in ACLU’s class-action paternity lawsuit against TSA and Big Sis … https://bit.ly/9VUnd4
The federal government is well aware of how they are not only trying to force Americans into situations where they are being either irradiated or sexually molested. And they also know that those who refuse to be thusly injured are suffering separation from loved ones and an unconstitutional violation of their rights to travel freely. They know that using explosive sniffing dogs, as the U.S. Army does in Afghanistan, is far more accurate and less expensive. So why are they continuing to insist on this madness? Why are there rumors about that all of us who boycott or refuse be listed as “domestic terrorists” ? This isn’t random craziness on the part of the federal government. This has been planned and is being carried out against the citizens of the United States by people who are at least terribly wrong, and at worst are pure evil. If we don’t stop this now and ferret out those who are the guilty authors of this abomination the imagination recoils at how far these horrors might be carried.
Most credit cards have fraud protection. I would try a charge back. In any event, Delta is now on my shit list along with USAir and any other airline who screws over customers.
A few weeks ago, I wrote a letter to AA complementing them on their choice to fully refund John Tyner’s ticket.
When this is over, we’ll know who stood up for customers and who didn’t. Lets not forget.